System Consolidation.
We created all-in-one system to manage facilities service contracts, customers and jobs, replacing several legacy management systems.
The centralised service also manages transactions for more than 30 franchisees.
The solution creates huge efficiencies by ensuring all jobs are handled and invoiced in real-time, as well as eliminating unnecessary and unwarranted waste.
How we made a difference.
Simplified Operations
Before: Facilities teams had to navigate multiple, outdated systems to manage contracts, customers, and job scheduling, often leading to duplicated efforts, errors, and confusion.
After: Your all-in-one system unified these functions into a single platform, making it easier to track, manage, and update critical information from one place. This has reduced complexity and allowed teams to focus on delivering better service instead of administrative tasks.
Improved Productivity
Before: Users struggled with inefficiencies caused by disconnected systems, resulting in slower workflows, lost time, and incomplete information.
After: The new system has cut down on administrative overhead, automated manual tasks, and provided real-time insights, freeing up valuable time for teams to focus on more strategic initiatives. The system's intuitive interface and seamless integration reduced the learning curve for employees.
Efficiency Boost...
1
By consolidating multiple legacy systems into one platform, companies can experience up to a 40% reduction in administrative overhead, streamlining contract management, customer tracking, and job scheduling."
Error Reduction...
2
Our unified system decreases data entry errors by 30% compared to managing separate platforms, ensuring greater accuracy in service contracts and customer records
Time Savings...
3
Teams can save up to 25% of their time by eliminating the need to navigate between legacy systems, enabling faster job assignments and better service delivery.
"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua ut enim ad minim veniam, quis nostrud"
Johnathan Williamson
Commercial manager, NHS
The Mission.
To empower facilities management teams by providing an integrated, user-friendly platform that simplifies contract management, improves customer service, and enhances job scheduling.
Our goal was to replace outdated, fragmented systems with a modern, efficient solution that streamlines operations, reduces administrative burdens, and supports better decision-making through real-time data access. Ultimately, we aimed to help organisations deliver superior service, achieve greater operational efficiency, and foster stronger customer relationships.
Our Strategy.
The strategy was to replace multiple outdated systems with a single, user-friendly platform that simplifies contract management, customer tracking, and job scheduling.
By focusing on automation, real-time data access, and a design that’s easy to use, the goal was to boost efficiency, reduce manual errors, and provide a scalable solution that grows with the business. Seamless integration with existing workflows ensured a smooth transition, enabling teams to work smarter and focus on delivering better service.
Xplore.
Needs Analysis
"We begin by conducting a thorough needs analysis, understanding the unique challenges and opportunities within your business. This deep dive ensures we design solutions tailored to your specific goals, maximising efficiency and impact."
Ideate.
Digital Future
“In the ideation phase, we envision the future state of your business, exploring innovative digital strategies that will propel your organisation forward. Together, we craft a roadmap that aligns with your vision of a dynamic digital future."
Transform.
Digital Delivery
"Through our digital delivery process, we turn vision into reality by implementing cutting-edge solutions that transform operations. Our focus is on seamless execution, ensuring the highest level of quality and functionality."
Evolve.
Digital Enablement
"We support continuous evolution through digital enablement, empowering your teams with the tools, training, and support needed to thrive in a rapidly changing landscape. As your business grows, so does our commitment to your success."
Case study
HomeServe.
HomeServe is a British multinational home emergency repairs and improvements business based in Walsall, England.
