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Mobilising Field Services
All-in-one system to manage contracts, customers and jobs.
We created all-in-one system to manage facilities service contracts, customers and jobs, replacing several legacy management systems.
The centralised service also manages transactions for more than 30 franchisees.
The solution creates huge efficiencies by ensuring all jobs are handled and invoiced in real-time, as well as eliminating unnecessary and unwarranted waste.
We integrated the central datastore with enterprise reporting solutions and other systems that HomeServe had implemented across the business.
Answering your challenges & questions
• Documented research results
• Established goals and metrics for success
• Prioritised implementation roadmap
• High-fidelity, interactive digital prototype, tested by real users
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